2021-10-29, 08:40:53
Documenting for myself and others who might bump into this.
This is a bit of a weird case as the screenshots above show that everything should be fine.
However, the support bundle was missing all the files (logs/settings/db) from the following paths:
Even while that was correctly set in the registry and those paths were likely not empty (there should have been errors on starting up)
Then I remembered seeing this exact thing from one Vimalin customer and back then an uninstall and reinstall fixed the issue.
This was also what fixed it here.
This is a bit of a weird case as the screenshots above show that everything should be fine.
However, the support bundle was missing all the files (logs/settings/db) from the following paths:
Code:
C:\ProgramData\Vimarun\SystemLogs
C:\Users\<User>\AppData\Local\Vimarun\Config
Then I remembered seeing this exact thing from one Vimalin customer and back then an uninstall and reinstall fixed the issue.
This was also what fixed it here.