Antwise community forums
Vimarun service started but VM was not started automatically - Printable Version

+- Antwise community forums (https://forums.antwise.com)
+-- Forum: Vimarun (https://forums.antwise.com/forumdisplay.php?fid=5)
+--- Forum: Vimarun for Windows (https://forums.antwise.com/forumdisplay.php?fid=10)
+--- Thread: Vimarun service started but VM was not started automatically (/showthread.php?tid=79)



Vimarun service started but VM was not started automatically - angrycustomer - 2021-10-28

Vimarun service is started, VM was configured to start automatically but it's not working AT ALL.

[Image: tDRyciI.png]


Vimarun service started but VM was not started automatically - wila - 2021-10-28

Hello angrycustomer,

Thanks for your question.

Can you please email the support bundle to support@vimalin.com so that I can have a look at why it doesn't want to work?
You can create the support bundle from the help menu (Help -> Create Support Bundle)

--
Wil


Vimarun service started but VM was not started automatically - wila - 2021-10-29

Documenting for myself and others who might bump into this.

This is a bit of a weird case as the screenshots above show that everything should be fine.
However, the support bundle was missing all the files (logs/settings/db) from the following paths:
Code:
C:\ProgramData\Vimarun\SystemLogs
C:\Users\<User>\AppData\Local\Vimarun\Config
Even while that was correctly set in the registry and those paths were likely not empty (there should have been errors on starting up)

Then I remembered seeing this exact thing from one Vimalin customer and back then an uninstall and reinstall fixed the issue.

This was also what fixed it here.