Live Backups Don't Work - Error with Existing Snapshot

[Traylo]

Not much else to say. Brand new Ubuntu Server VM will not backup while running. No snapshots exist for this VM as it is new. Any ideas?

[wila]

Hi,

For being able to say something sensible about what you are seeing I do need to have a look at some logs.

Please email me the support bundle (From the help menu -> "Create support bundle") and also the vmware.log file from the VM that has this problem.
You can send it to support@vimalin.com and I will take a look at the problem you are seeing.

Thanks
--
Wil