2021-12-27, 22:02:51
Hi Martin,
Sorry for the somewhat late reply.
I'm depending on the forum to send me email notifications, but this fancy new forum is not reliable on that part yet so I didn't see your post until now.
You are correct about "error 1".
It means that the installer is not able to use the user/password combination when trying to install the service for the backup worker process.
Is the username/password combination that you are using the same as the username/password that you use to login?
Anything special about either of those?
Any non standard characters perhaps? (No need to share details in public)
If needed I can tell you a workaround to install without account, but -for now- I can only tell you that by email as it would complicate my troubleshooting steps with the log bundle if I make that public.
Plus it only gets you past the install, you then still need to change the service to run under your normal user account after the install.
If you want those steps.. send me an email at support@vimalin.com
--
Wil
Sorry for the somewhat late reply.
I'm depending on the forum to send me email notifications, but this fancy new forum is not reliable on that part yet so I didn't see your post until now.
You are correct about "error 1".
It means that the installer is not able to use the user/password combination when trying to install the service for the backup worker process.
Is the username/password combination that you are using the same as the username/password that you use to login?
Anything special about either of those?
Any non standard characters perhaps? (No need to share details in public)
If needed I can tell you a workaround to install without account, but -for now- I can only tell you that by email as it would complicate my troubleshooting steps with the log bundle if I make that public.
Plus it only gets you past the install, you then still need to change the service to run under your normal user account after the install.
If you want those steps.. send me an email at support@vimalin.com
--
Wil